Returns & Exchanges

At Redrum Records, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, sealed condition. If your vinyl arrives damaged or defective, we are committed to providing a swift replacement or a full refund to ensure your collection remains flawless.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original mailer or a sturdy equivalent to prevent any warping or corner dings during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned media, we will process your refund to the original payment method or ship out your replacement within 3-5 business days.